Privacy Policy

Effective Date: September 1, 2025
Last Updated: October 1, 2025

BetterLevel Inc., doing business as SaferQuotes ("SaferQuotes," "we," "our," or "us"), respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile applications, and platform services (collectively, the "Platform").

BY USING THE PLATFORM, YOU CONSENT TO THE COLLECTION, USE, AND DISCLOSURE OF YOUR PERSONAL INFORMATION AS DESCRIBED IN THIS PRIVACY POLICY. IF YOU DO NOT AGREE WITH THIS PRIVACY POLICY, DO NOT USE THE PLATFORM.

TABLE OF CONTENTS

  1. Information We Collect
  2. How We Collect Information
  3. How We Use Your Information
  4. How We Share Your Information
  5. Data Retention
  6. Your Privacy Rights and Choices
  7. California Privacy Rights (CCPA)
  8. Children's Privacy
  9. Data Security
  10. International Data Transfers
  11. Cookies and Tracking Technologies
  12. Third-Party Links and Services
  13. Changes to This Privacy Policy
  14. Contact Information

1. INFORMATION WE COLLECT

We collect various types of information to provide and improve our services.

1.1 Personal Information You Provide Directly

For All Users:

For Contractors (Providers):

For Buyers (Homeowners/Customers):

1.2 Information We Collect Automatically

When you use the Platform, we automatically collect:

Device and Usage Information:

Location Information:

Performance Data:

1.3 Information from Third-Party Sources

Background Check Providers:

Insurance Verification Services:

Business Verification Services:

Payment Processors:

Dispute Resolution Provider (Claimtel LLC):

Social Media and Public Sources:

1.4 Sensitive Personal Information

We collect certain categories of sensitive personal information, including:

We limit the use of sensitive personal information to:


2. HOW WE COLLECT INFORMATION

We collect information through various methods:

2.1 Direct Collection

2.2 Automatic Collection

2.3 Third-Party Sources


3. HOW WE USE YOUR INFORMATION

We use your information for the following purposes:

3.1 Platform Operation and Service Delivery

3.2 Verification and Risk Management

3.3 Dispute Resolution

3.4 Communications

3.5 Analytics and Business Operations

3.6 Legal Compliance

3.7 Additional Purposes with Consent

We may use your information for other purposes with your explicit consent, such as:


4. HOW WE SHARE YOUR INFORMATION

We share your information in the following circumstances:

4.1 Between Parties to a Transaction

When a Quote is Sent:

Important: The service agreement is between the contractor and buyer. We facilitate the introduction and agreement execution but are not a party to their contract.

4.2 Service Providers and Business Partners

We share information with trusted third-party service providers who perform services on our behalf:

Payment Processing:

Background Check and Verification:

Dispute Resolution:

Communications:

Technology and Infrastructure:

Professional Services:

All service providers are contractually obligated to:

4.3 Business Transfers

If SaferQuotes is involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of assets, your information may be transferred as part of that transaction. We will notify you via email and/or prominent notice on the Platform before your information is transferred and becomes subject to a different privacy policy.

4.4 Legal Requirements and Protection

We may disclose your information when required by law or to protect rights and safety:

Legal Compliance:

Rights Protection:

Emergency Situations:

4.5 Aggregate and De-Identified Information

We may share aggregated, anonymized, or de-identified information that cannot reasonably be used to identify you, including:

This information may be shared publicly or with third parties for marketing, research, or other purposes.

4.6 With Your Consent

We may share your information with third parties when you explicitly consent or direct us to do so, such as:

4.7 Insurance Companies

In connection with guarantee claims, we may share information with insurance companies to:


5. DATA RETENTION

5.1 Retention Periods

We retain your information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

Active Accounts:

Closed Accounts:

Specific Retention Requirements:

5.2 Deletion

After retention periods expire, we securely delete or anonymize your information. Some information may be retained in backup systems for an additional reasonable period.

5.3 Right to Request Deletion

You may request deletion of your information as described in Section 6, subject to legal retention requirements and legitimate business needs.


6. YOUR PRIVACY RIGHTS AND CHOICES

Depending on your location, you may have certain rights regarding your personal information.

6.1 Access and Portability

You have the right to:

How to Exercise: Email hello@saferquotes.com with subject line "Access Request"

6.2 Correction and Update

You have the right to:

How to Exercise:

6.3 Deletion

You have the right to request deletion of your personal information, subject to certain exceptions (legal obligations, ongoing disputes, fraud prevention, etc.).

How to Exercise: Email hello@saferquotes.com with subject line "Deletion Request"

Important Limitations:

6.4 Opt-Out of Marketing

You have the right to opt out of marketing communications.

How to Exercise:

Important: You cannot opt out of transactional emails (account notifications, quote acceptance, payment confirmations, dispute updates) as these are necessary for Platform operation.

6.5 Cookie Preferences

You can control cookies through your browser settings. See Section 11 for details.

6.6 Do Not Track

Some browsers have "Do Not Track" (DNT) features. Currently, there is no industry standard for responding to DNT signals. We do not currently respond to DNT signals, but we provide you with opt-out choices as described in this Privacy Policy.

6.7 Response Timeline

We will respond to privacy rights requests within:


7. CALIFORNIA PRIVACY RIGHTS (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA).

7.1 Categories of Information Collected

In the past 12 months, we have collected the following categories of personal information:

Category Examples Collected
Identifiers Name, email, address, SSN, driver's license Yes
Financial Information Bank account, credit card, payment history Yes
Commercial Information Quote history, transaction records Yes
Internet/Network Activity Browsing history, Platform usage Yes
Geolocation Data IP-based location, service areas Yes
Professional Information License numbers, insurance, credentials Yes
Sensitive Personal Information SSN, background checks, precise location Yes

7.2 Sources of Information

We collect information from:

7.3 Purposes of Collection

We collect and use personal information for the business and commercial purposes described in Section 3.

7.4 Information Sharing

We share information with the categories of third parties described in Section 4. We do not "sell" personal information as defined by the CCPA.

7.5 California Consumer Rights

California residents have the right to:

Right to Know:

Right to Delete:

Right to Correct:

Right to Opt-Out of Sale/Sharing:

Right to Limit Use of Sensitive Personal Information:

Right to Non-Discrimination:

7.6 Authorized Agents

You may designate an authorized agent to make CCPA requests on your behalf. The agent must provide:

7.7 How to Exercise California Rights

Submit a Request:

Verification: We will verify your identity before fulfilling requests, which may require:

Response Time: We will respond within 45 days (or notify you of a 45-day extension if needed).

7.8 California Shine the Light Law

California Civil Code Section 1798.83 permits California residents to request information about disclosure of personal information to third parties for their direct marketing purposes. We do not share personal information with third parties for their direct marketing purposes.


8. CHILDREN'S PRIVACY

SaferQuotes is not intended for children under the age of 18. We do not knowingly collect personal information from children under 18.

If we learn that we have collected information from a child under 18:

If you believe we have collected information from a child under 18:

Parents and Guardians:


9. DATA SECURITY

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure.

9.1 Security Measures

Technical Safeguards:

Administrative Safeguards:

Physical Safeguards:

9.2 Payment Security

We do not store credit card numbers. Payment processing is handled by Stripe, a PCI-DSS compliant payment processor. We store only:

9.3 Limitations

No system is 100% secure. Despite our efforts:

Your Responsibilities:

9.4 Data Breach Response

In the event of a data breach involving personal information:


10. INTERNATIONAL DATA TRANSFERS

SaferQuotes is based in the United States. If you access the Platform from outside the United States, your information will be transferred to, stored, and processed in the United States.

United States Data Protection:

European Economic Area (EEA) and United Kingdom:

Other Countries:


11. COOKIES AND TRACKING TECHNOLOGIES

We use cookies and similar tracking technologies to enhance your experience and collect usage information.

11.1 What Are Cookies?

Cookies are small text files placed on your device by websites you visit. They are widely used to make websites work more efficiently and provide information to website owners.

11.2 Types of Cookies We Use

Essential Cookies (Required):

Functional Cookies (Optional):

Analytics Cookies (Optional):

Advertising/Marketing Cookies (Optional):

11.3 Similar Technologies

Web Beacons (Pixels):

Local Storage:

Session Storage:

11.4 Managing Cookies

Browser Settings: Most browsers allow you to:

Instructions:

Opt-Out Tools:

Important: Disabling cookies may impact Platform functionality. Essential cookies cannot be disabled without losing critical features.

11.5 Do Not Track

As noted in Section 6.6, we do not currently respond to Do Not Track (DNT) browser signals, but we provide cookie controls as described above.


12. THIRD-PARTY LINKS AND SERVICES

The Platform may contain links to third-party websites, services, or applications that are not operated by SaferQuotes.

12.1 Third-Party Links

We are not responsible for:

Your Responsibility:

12.2 Third-Party Services

Our Platform integrates with third-party services, including:

Each third-party service has its own privacy policy governing their use of your information.

12.3 Social Media

If you connect your SaferQuotes account to social media accounts:


13. CHANGES TO THIS PRIVACY POLICY

13.1 Right to Modify

We reserve the right to modify this Privacy Policy at any time in our sole discretion.

13.2 Notice of Changes

When we make changes, we will:

13.3 Effective Date of Changes

Changes become effective:

13.4 Your Continued Use

Your continued use of the Platform after the effective date of changes constitutes your acceptance of the updated Privacy Policy.

13.5 Objection to Changes

If you do not agree with changes:


14. CONTACT INFORMATION

14.1 Privacy Questions and Requests

For questions about this Privacy Policy or to exercise your privacy rights:

Email: hello@saferquotes.com
Phone: (888) 890-1123
Mail:
SaferQuotes
5342 CLARK ROAD 3231
SARASOTA, FL 34233

14.2 Data Protection Officer

For GDPR or international data protection inquiries:

Email: hello@saferquotes.com

14.3 Response Time

We will respond to privacy inquiries within:

14.4 Customer Support

For non-privacy questions:

Email: support@saferquotes.com
Phone: (888) 890-1123
Website: www.saferquotes.com


CONSENT AND ACKNOWLEDGMENT

BY USING THE SAFERQUOTES PLATFORM, YOU ACKNOWLEDGE THAT:

IF YOU DO NOT AGREE WITH THIS PRIVACY POLICY, DO NOT USE THE PLATFORM.


ADDITIONAL STATE-SPECIFIC DISCLOSURES

NEVADA RESIDENTS

Nevada law (NRS 603A.340) allows Nevada residents to opt out of the sale of certain covered information. We do not sell covered information as defined by Nevada law. If you are a Nevada resident and would like more information, contact hello@saferquotes.com with "Nevada Privacy Rights" in the subject line.

VIRGINIA RESIDENTS (CDPA)

The Virginia Consumer Data Protection Act provides Virginia residents with rights similar to CCPA:

To exercise these rights, contact hello@saferquotes.com or call (888) 890-1123.

COLORADO RESIDENTS (CPA)

The Colorado Privacy Act provides Colorado residents with rights similar to CCPA and Virginia CDPA. Contact hello@saferquotes.com to exercise your rights.

CONNECTICUT RESIDENTS (CTDPA)

The Connecticut Data Privacy Act provides Connecticut residents with similar rights. Contact hello@saferquotes.com to exercise your rights.

UTAH RESIDENTS (UCPA)

The Utah Consumer Privacy Act provides Utah residents with similar rights. Contact hello@saferquotes.com to exercise your rights.


Last Updated: October 1, 2025

© 2025 BetterLevel Inc. d/b/a SaferQuotes. All rights reserved.